Training

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Collection Call Success

  • Type: Digital Training, Hosted Onsite Training, Custom Onsite Training
  • Duration: One-day
  • Cost: $99
  • Time: 9am - 4pm, unless otherwise specified
  • Overview: The session will immediately improve your collection efficiencies and reduce delinquencies.

  • Curriculum topics will focus on collection method essentials and compliance:
  • Critique and learn from live recorded calls
  • Use call assessment tools to ensure collection call quality
  • Develop effective verbal and written collection communication skills
  • Collecting within FDCPA guidelines
  • Best practices for skip tracing, repossession, and bankruptcy

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Currently Scheduled Trainings


Class sizes are limited to a maximum of 30
To register, select a date below