First-Party
Delinquency Management
First-Party
Delinquency Management
Our first-party delinquency management solution, offered by Velera, provides a comprehensive approach to managing delinquency across all loan types before charge-off, fully customizable to your specific needs. Backed by a team of experienced agents and regular performance updates, the solution becomes even more effective with the integration of dialer technology, field services, indirect credit dispute processing, and coordinated repossession and bankruptcy management. This customer-friendly approach streamlines your collection operations, helping to reduce delinquencies and enhance efficiency.
Minimize loan loss by managing early stage delinquency with extended collection hours to ensure right party contact.
Trained agents work with debtors to find reasons and solutions for their failure to pay. Bilingual agents are available.
Convenient pay-by-phone option improves collection results.
Results of call, next contact and course of action can be viewed in real-time.
Improve your bottom line, with solutions designed for any loan type, at any stage of delinquency.
