Speakers

Meet Our Speakers

Lee Silber

Speaker and Consultant for Credit Unions | Best-Selling Author | Entrepreneur | Podcaster

Topic: The Credit Union Way

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Shannon Betz

Supervisor of Extended Services, TriVerity

Topic: Navigating the Crossroads of Repossessions and Bankruptcies

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Dawn Radecki

Director, Strategic Alliances, DCM Services

Topic: Are You Leaving Recovery Dollars on the Table? Effective Strategies for Estate Recovery

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Christina Clark

Executive Account Manager, DCM Services

Topic: Are You Leaving Recovery Dollars on the Table? Effective Strategies for Estate Recovery

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Don Arkell

Owner, CU Lending Advice

Topic: Lending in the New Economy

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Sarah Ciavarri

President of Level Up Leadership

Topic: Master Your Collections Calm: How to Keep Your Head While Everyone Around You Loses Theirs

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Lee Silber

Speaker and Consultant for Credit Unions | Best-Selling Author | Entrepreneur | Podcaster

Lee Silber is a lifelong member and sought-after speaker and consultant by credit unions. He is the best selling author of 25 books, a popular podcaster, and the founder of five businesses. Lee lives in San Diego, California.

Shannon Betz

Supervisor of Extended Services, TriVerity

Shannon Betz is the Supervisor of Extended Services for TriVerity and has her degree in Paralegal studies with an emphasis on bankruptcies. She brings over 20 years of experience in the collection world and extensive knowledge of bankruptcies. Shannon’s primary responsibility is overseeing bankruptcies and repossessions TriVerity coordinates and handles for our clients.

Dawn Radecki

Director, Strategic Alliances, DCM Services

Dawn Radecki, Director, Strategic Alliances brings over 20 years of experience in business-to-business relationship building based on innovative collaboration to drive increased value for joint customers and prospects. Her focus areas include networking and teamwork via clear expectations, actionable strategies, measurable results, and repeatable processes. Prior to joining DCM Services, she held multiple channels engagement leadership and consulting roles with global IT vendors and resellers, micro-focused software ISVs , Global Systems Integrators, and high-tech start-ups.

Christina Clark

Executive Account Manager, DCM Services

Christina joined DCM Services in 2016 and started her career as a Client Liaison supporting many of DCMS’ Financial Services Clients. In 2018, Christina became a Bankruptcy Claims Specialist where she continued to broaden her knowledge and skills in the Bankruptcy and claim filing process. Christina truly enjoys working with others to cultivate the greatness in them. She is motivated by the belief that strategy, dedication, and communication are key to a successful partnership. She brings her knowledge and extensive DCMS experience to her role and her client relationships.

Don Arkell

Owner, CU Lending Advice

Don first worked with Brett Christensen at Clark County Credit Union as one of his original hires and a member of his first sales team. While at CCCU, Don quickly moved through the ranks at the credit union, working in all areas of Sales and Lending. He eventually founded a CUSO owned by CCCU– Members Auto Brokerage Service, Inc. as well serving time as COO at Red Rocks Credit Union in Highlands Ranch, CO.

Don helped RRCU to establish a vibrant sales culture while transforming the credit union from full retail delivery to offering 100% of consumer loans and member service through remote delivery channels. This effort drove down operational expenses, reduced the FTE count, increased loans, total assets and net income.

Since joining CU Lending Advice in 2015, Don has been working directly with credit unions ranging in asset size from $10M-$18B across the United States. Don spends between 100-150 days per year onsite with clients in the industry.

Don’s unique consulting style and passion for Sales and Leadership have made him a sought-after speaker, trainer and strategist in service to individual credit unions, professional associations and industry providers. He works with credit unions around the country helping them grow their loan programs, organizational design, lending technology and strategic planning.

As a proud graduate of UNLV, Don enjoys spending time with his wife and two adult children. He can often be found in the field with his hunting dog Sue chasing geese and ducks during waterfowl season.

Sarah Ciavarri

President of Level Up Leadership

Sarah Ciavarri, M.Div., PCC, CDTLF, Founder of Level Up Leadership, LLC, loves seeing leaders get excited about their lives and futures. As a Certified Dare to Lead™ Facilitator, trained in all of Dr. Brené Brown’s research, and a Professional Certified Coach through the International Coaching Federation, Sarah is always seeking new adventures in helping leaders craft a life they love. For over ten years Sarah has traveled nationally keynoting and facilitating workshops on resilience, vulnerability, and authenticity. Sarah is the author of Find Our Way to Truth: Seven Lies Leaders Believe and How to Let Them Go. In addition, she is a Chief Core Guide, coaching executive women, and the Vice President of Spiritual Life for a large senior healthcare organization based in Minneapolis. When not supporting leaders, you’ll find Sarah riding horse, tending the animals on her small farm she shares with her family, and saying yes! to wild adventures like singing The Star-Spangled Banner at a nationally televised Twins game.