Ballroom Foyer – South Depot Prefunction

Ballroom Foyer – South Depot Prefunction

Ballroom Foyer – South Depot Prefunction

Ballroom Foyer – South Depot Prefunction

Ballroom

Ballroom

Presented by: Erik Therwanger
Leaders are needed the most during the most trying times. Discover your greater purpose as a leader and unlock your potential, inspiring your team to set and accomplish important goals during challenging circumstances.

Key Takeaways:
Attendees will discover the leadership strategies and techniques necessary to inspire, motivate, and influence their entire teams and co-workers during these unprecedented times. With an emphasis on creating an empowering culture, leaders will learn new ways to encourage their team members, achieve exponential growth, and experience unparalleled results. Today’s leaders will unleash the leadership potential in their teams!

Learn strategies to unify all leaders

Understand how to raise the leadership bar

Discover new ways to communicate empoweringly

Set and accomplish goals, no matter what circumstances you face

Ballroom

Presented by: Don Arkell
Millennial/Gen Z generation surpassed the Boomers as the single largest block of consumers in the US. The average age of credit union members in the US is increasing. Straddled with student loan debt, this generation is entering peak borrowing years. This generation of borrowers has different expectations than previous generations. Learn why you aren’t attracting and maintaining a relationship with these new borrowers.

Ballroom Foyer – South Depot Prefunction

Ballroom

Presented by: Chris Stanley
This session is your guide to understanding the litigation channel and exploring its relevance in your strategy to maximize recoveries.

Ballroom

Presented by: Kyle Dickson
The world’s best companies rely on a foundation and clear purpose that goes beyond the everyday problems that hinder many businesses. In this session, we will draw from those philosophies to help participants step outside of the challenges of the day and build a department capable of weathering whatever storms may come our way.

Ballroom

Attendees will have the opportunity to interact with subject matter experts personally. They will be encouraged to visit each booth, where they can ask questions, share their experiences, and engage in meaningful conversations to gain a deeper understanding of the services offered. This interactive format allows for more intimate discussions, personalized guidance, and in-depth conversations on specific topics. Prepare for an engaging and interactive experience filled with excitement and the opportunity to win fantastic prizes.

Ballroom

Join us for an evening of dynamic networking and thrilling trivia at our meet and greet! Enjoy light appetizers and refreshing beverages while forging meaningful connections with fellow attendees. Engage in lively trivia sessions, combining fun with the opportunity to showcase your knowledge. Don't miss out on this unique blend of networking and entertainment!

Ballroom Foyer - South Depot Prefunction

Ballroom

Ballroom

Presented by: Don Arkell
Join us for a thought-provoking session to dive into the world of underwriting and collections and explore the valuable lessons that every VP of Lending or Chief Lending Officer (CLO) should know regarding collections. Drawing upon industry expertise and real-life experiences, this session will provide a comprehensive overview of underwriting best practices, common pitfalls, and critical skills necessary to make the collection process more effective and efficient when a loan goes delinquent.

Ballroom

Presented by: Steve Kreitlow & Shannon Betz
Collaborate with our team of experts and engage with fellow attendees to gain valuable insights. Explore how these critical areas are evolving and acquire practical knowledge to stay ahead in this dynamic landscape of the financial industry.

Ballroom

Presented by: Mike Frost
Attendees will gain valuable insights into the latest legal issues and trends surrounding delinquency management in the present business and regulatory environment. The session will cover a range of pressing topics that are currently shaping the landscape of delinquency management. These may include, but are not limited to:

Evolving regulatory frameworks: Understanding the latest legal requirements and guidelines governing delinquency management and ensuring compliance with industry standards.

Consumer protection laws: Examining the impact of consumer protection laws on delinquency management practices, including the Fair Debt Collection Practices Act (FDCPA) and other relevant regulations.

Litigation trends: Identifying emerging trends in delinquency-related litigation and exploring effective defense strategies to mitigate legal risks.

Legal implications of emerging technologies: Assessing the legal challenges and opportunities presented by technological advancements in delinquency management, including artificial intelligence, machine learning, and automation.

Throughout this session, participants will have the opportunity to engage in interactive discussions. Attendees will leave with a better understanding of the current legal landscape in delinquency management, along with strategies to improve their organization's compliance, risk management, and overall effectiveness in addressing delinquency challenges.

Ballroom Foyer - South Depot Prefunction

Ballroom

Delinquency management plays a pivotal role in the financial stability and success of lending institutions. Join us for a highly sought-after session where industry experts and attendees gather to explore the intricacies of managing delinquencies in today's dynamic landscape. Through an engaging panel discussion, participants will gain invaluable insights, proven strategies, and best practices to effectively navigate the challenges associated with delinquency management. Join us for this highly anticipated session to gain insights, network with industry peers, and elevate your delinquency management skills to new heights.

Ballroom

Presented by: Kyle Dickson
In this session, participants will explore innovative approaches to minimize loan loss by leveraging Nontraditional Key Performance Indicators (KPIs). The discussion will delve into the identification and implementation of unique metrics that go beyond conventional measures, offering insights into effective risk management strategies within the lending landscape. Attendees can expect to gain valuable perspectives on utilizing alternative KPIs to enhance decision-making and reduce loan loss in financial operations.

Ballroom

Presented by: Rich Neureuther
Uncover the secrets of detecting deception in the captivating session, "Are They Lying to You?" Join Neureuther, a seasoned FBI veteran, as he shares invaluable tips and tools cultivated over his 30-year career to help you spot deception. Delve into the art of decoding body language and dissecting deceptive statements, gaining insights into how dishonest individuals skillfully disguise the truth. Explore the power of strategic questioning, learning techniques that make it challenging for others to deceive. Beyond the skill-building, Neureuther weaves motivational and thought-provoking stories from his FBI journey, making this session an inspiring and enlightening experience. Key takeaways include practical tools for lie detection, an understanding of deceptive tactics, and enhanced questioning techniques to navigate truth in any scenario.

Ballroom (2025 Academy FREE tuition drawing - must be present to win)