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Client Success Highlight

"The credit union’s mission is to make life better for our members in the communities that we serve and TriVerity really extends that mission for us by being able to offer easy payment solutions and access for our members."

- Premier Credit Union

"Because of the services TriVerity has provided, no matter what was going on at the credit union, I was able to rest comfortably knowing that calls were being made and our members were being taken care of. On behalf of the entire Afena team, we want to say a huge THANK YOU! It has truly been a pleasure working with you."

- Afena Federal Credit Union

"TriVerity has performed extremely well, especially when you consider how large of an Indirect portfolio we have. In the last 5 years, we have only had 4 months that eclipsed 1% and have an overall average for that same time-period of 0.80%. We have a high expectation when it comes to delinquency and you continue to perform."

- Citizens Community Credit Union

"This is a professional agency with excellent customer service skills. They strive for maximum dollars collected for clients, and total professionalism towards those being collected from. You have everything to gain and nothing to lose in giving them an opportunity to return money from accounts already written off."

- City & Police Federal Credit Union

TRUST. TRANSPARENCY. TOGETHER.

TriVerity understands the value of great partnerships, which is why our highly trained staff works with you to manage and lower the risk related to your collections. Delinquency management is an area that carries risk and requires staff with a specific set of skills and training that is increasingly difficult to find. Outsourcing your delinquency management can help your financial institution thrive and provide the exceptional service and experience your customers expect and have grown accustomed to.

Watch the Delinquency Management video.

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April 2025 Newsletter

Educational Articles

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Strengthening Your Collections Strategy with Outsourcing: Evaluating When and How to Transition From In-House Collections

Upcoming Events

Tradeshows

You will find us at these industry events and annual meetings.

See more events

May 20-22, 2025
Find us in the Velera booth

2025 CrossState Connect Annual Convention
Wind Creek Bethlehem
Bethlehem, PA

June 4-6, 2025
Find us in the Velera booth

Michigan Credit Union League Annual Meeting
Amway Grand Plaza & DeVos Place
Grand Rapids, MI